Return & Refund Policy
Your satisfaction is our priority. That’s why we’ve crafted a return and refund policy that’s simple, transparent, and stress-free.
Changed your mind? No problem.
You can return any item within 30 days of receiving it — no explanations needed.
- No restocking fees
- You cover the return shipping, that’s it
We’ll process your refund promptly once we receive and inspect the returned item.
- Refunded to your original payment method
- Processed within 5–7 business days
- All items are returnable — no “final sale” surprises here
How to Return an Item
Returning an item is simple:
- Reach out to our customer service team to get your return authorization and address.
- Securely pack your item and include the info from your return email.
- Ship it back using any carrier you prefer.
- We’ll inspect, confirm, and refund — then email you once everything’s done.
Need Help?
Our friendly support team is always here to assist.
Got questions? Just reach out — we’ll make it right.
You can email us at: support@crafterious.com