Billing Terms and Conditions

Billing Terms and Conditions

Effective Date: 15/5/2025

Welcome to Crafterious! These Billing Terms and Conditions govern all purchases made through our website www.crafterious.com. Please read them carefully before placing any order.

1. Accepted Payment Methods

Crafterious accepts the following forms of payment:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Google Pay / Apple Pay

  • Shop Pay

  • Other secure payment gateways as made available at checkout

All payments are processed securely. We do not store your payment information on our servers.

2. Billing Process

  • Orders are billed in full at the time of purchase.

  • You will receive a confirmation email immediately after your payment is successfully processed.

  • A detailed invoice will be sent to your email for your records.

If there is an issue with your payment or billing information, you will be contacted via the email or phone number provided during checkout.

3. Currency

All prices are listed and charged in USD. If you are purchasing from outside the United States, your bank may apply currency conversion rates and fees.

4. Taxes and Duties

  • Applicable sales tax is calculated based on your shipping address and will be added at checkout.

  • International customers are responsible for any import duties, customs taxes, or other fees imposed by their local authorities.

5. Order Cancellations

  • Orders may be canceled within 2 hours of placement if they have not yet been processed or shipped.

  • To request a cancellation, please contact us immediately at [Insert Contact Email or Phone Number].

6. Refunds and Returns

Please refer to our Refund and Return Policy for full details on our process.

  • Refunds, if approved, will be issued to the original payment method within 5–10 business days.

  • We do not issue refunds for digital or downloadable products unless they are defective.

7. Failed or Declined Transactions

If your payment is declined:

  • Please double-check your card details or use a different payment method.

  • Contact your bank or payment provider to ensure there are no holds or issues.

8. Contact Information

For any billing-related inquiries, please reach out to us at:

Crafterious Support
Business Email; support@crafterious.com
Business Number: +19253950265
Business Address: 24-26 Arcadia Avenue, London, N3 2JU, United Kingdom

9. Policy Updates

Crafterious reserves the right to update or modify these Billing Terms and Conditions at any time without prior notice. Changes will be posted on this page with the updated effective date.